CANCELLATION POLICY:

No refund will be provided in case of booking cancellations or no-shows with less than 48 hours notice before the scheduled session.

TERMS & CONDITIONS:

1.     All classes/courses/workshops must be paid for in advance to take, make, create...

2.     Any refunds will only be issued with 14 days notice prior to the start of the workshop. Refunds will incur a 7% fee of the total paid plus £10 admin charge. Credit notes can be issued but only with 72 hours prior warning to cancel.

3.     Non-attendance without prior warning will result in no refund or credit note.

4.     Any changes you wish to make, changing the day your child attends for example, can only be made with 72hours notice. These changes may incur an admin fee of £10.

5.     Any sessions cancelled due to the fault of take, make, create… will be refunded.

6.     Children should wear appropriate clothing. Sessions can get messy so old clothes should be worn. While we do our utmost to maintain cleanliness, ink and paint do tend to get everywhere!

7.     Nut- Free packed lunches should be brought to the holiday workshops.

8.     Any allergies should be pointed out to miss Diana or another member of staff if snacks are to be provided by take, make, create…

9.     Children should behave kindly to one another and avoid overly boisterous behaviour.

10.  Children must be collected by an adult at the end of the class/course/workshop. Please check the times and be on time.

11.  Parents/carers must complete a registration form for each child prior to the workshop, leaving a contact number and medical information.

12.  All work created by the child must be taken home on day of workshop.

13.  When you book with us, you are also subscribing to our monthly newsletters. If you would like to opt out of our mailing list you can do so when you receive the first newsletter. Or email us and we can unsubscribe.